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Privacy Statement

At Sand Creative, we’re committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website, how we use it and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to


Who are we?

We are Sand Creative. We are a brand identity & packaging design studio that tells the story of your brand.

Sand Creative is a limited company (no. 170302551). The registered address is 36 Central Parade Herne Bay, Kent, CT6 5HX.


How do we collect information from you?

We obtain information about you when you use our website, and  when you contact us about our services.


How is your information used?

We may use your information to:

  • to carry out our obligations arising from purchases or activities entered into by you and us together;

  • seek your views or comments on the services we provide;

  • notify you of changes to our services;

  • send you communications which you have requested.

  • send you communications about our activities that may be of interest to you.


What type of information is collected from you and who has access?

The personal information we collect might include your name, address, email address, and mobile number if it’s relevant to a delivery for example.

If you purchase a product from us, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.

In organising a delivery we supply the delivery company with your name, address and ideally an email and mobile phone number for larger orders to help make the delivery hassle free. We use third party providers Royal Mail and other deilvery services. For more information please click the links check out their Privacy Policies.

We will not sell or rent your information to any other businesses.

We will not share your information with other businesses for marketing purposes.

We review our retention periods for personal information on a regular basis.



Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us then you can then you can select your choices by ticking the relevant boxes on the form on which we collect your information.

We will not contact you for marketing purposes by email, unless you have given your prior consent. We will not contact you for marketing purposes by post, text or phone. We may make contact with you by text, phone or email only if it is relevant to a service that you have requested; a delivery of a purchase for example. You can change your marketing preferences at any time by contacting us by email:



We do not profile your personal information.


Use of ‘cookies’

We do not use cookies on our website.


Google Analytics


When someone visits we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way, which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.


Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.


16 or Under

We are concerned to protect the privacy of children and young people aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.


How you can access and update your information

The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at:


Review of this Policy

We keep this Policy under regular review. This Policy was created updated in May 2018.

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